Essential Competencies

Leadership

Leadership competencies are skills and behaviors that contribute to superior performance. To make informed decision in developing leaders, organizations should consider the capabilities that the individual possesses and compare those to the ones that need further development. The ability to lead people toward meeting the organization’s vision, mission, and goals requires leaders to create an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Interpersonal Skills

Interpersonal skills, also known as social skills or soft skills, are required for success in an organizational environment. In the workplace, strong interpersonal skills will enable you to communicate with and work with all types of people. Research shows that poor interpersonal skills are the main contributing factor when coworkers don’t get along.

According to LinkedIn CEO, Jeff Weiner, American workers are lacking in interpersonal skills – with a skills gap roughly three times higher than software engineering in the United States.

Management & Supervision

Management is the administration of an organization. Managers set strategies for the organization and coordinate the efforts of employees to accomplish organizational objectives utilizing available resources. The responsibilities and duties of managers and supervisors are similar with managers generally having more personnel and planning responsibility and more control over the work process.

Workplace Success

The definition of “workplace” has evolved over the years to include more than a physical location. Likewise, the keys to workplace success have also progressed. Digital literacy, marketing skills, and ongoing demands for new capabilities are all part of a changing landscape. Yet the common threads of human interaction remain critical to workplace success.