Effective Electronic Communication

Course Length: One Day (8 hours)

Overview

Do you consider yourself an effective electronic communicator? Do you type an email like you tell a story or send an instant message that’s flooded with so many details the important content is lost? In today’s fast-paced workplace where getting to the point is critical, your co-workers will appreciate you making good use of their limited time. If you take this workshop, you will be on your way to being a highly effective electronic communicator. Understanding the need to develop these skills will help you become more productive, and you’ll find people paying more attention to what you say.

Learning Objectives

  1. Restate the evolution of business communications.
  2. Explain the different structures of messages.
  3. Illustrate how formatting messages can increase readability.
  4. Identify the human side of messages.
  5. Describe the importance of time and its impact on electronic communication.
  6. Extrapolate the advantages and disadvantages of electronic communications.

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